Who controls your information
Droppu is a trading name operated by Haikou Yuanshenxing Innovation Technology Co., Ltd. The company is the data controller for account, quote, order and support information processed through this service.
Information we use
Droppu may process account email addresses, product links, quote details, order messages, delivery addresses and inspection evidence supplied during an order. Payment card or bank details are not stored in this application.
Why we use it
We use this information to verify products, prepare quotes, purchase approved items, inspect parcels, arrange delivery, secure accounts and provide customer support.
Contact attribution
When a visitor selects a WhatsApp or email contact button, Droppu records the contact channel, safe source-page category, time and supported campaign tags. This helps us understand where an inquiry began. A button click does not prove that a WhatsApp message or external email was sent, and click tracking does not collect the content of a WhatsApp conversation.
Messages submitted through the Droppu contact form are stored as confirmed support inquiries with the name, email address, country, product link and message supplied by the visitor. Please do not include payment-card or bank information.
Optional analytics
When Google Analytics is configured, it loads on public information pages only after you allow analytics. It measures public page views and events such as submitted inquiries and contact button clicks. Form contents, account pages, email addresses, order identifiers and query strings are excluded from our analytics event payloads. You can change your choice using Privacy settings. Google processes technical connection data when analytics is enabled. Refusing analytics does not prevent accounts, quotes or support requests.
Service providers
Cloudflare hosts the application and stores order data and private inspection files. Hostinger handles the support mailbox and Resend delivers automated messages. Google Analytics is optional. The final provider list, retention periods and international-transfer terms must be reviewed before launch.
Retention and security
Access-controlled customer and administrator areas protect order information. A final retention schedule, deletion procedure and incident contact must be approved before this draft becomes effective.
Your choices
Customers may request access, correction or deletion where applicable. Legal rights and response deadlines depend on the verified business jurisdiction and the customer’s location.